Facilities and Operations

Facilities and Operations Department Mission and Values
The mission of the Francis Howell School District Facilities and Operations Department is to actively participate in the District's professional learning community by providing an excellent physical environment to enhance student learning, faculty teaching, and research. The Facilities and Operations Department manages the construction, maintenance, and scheduling of all of the District's facilities. Projects range from basic lighting upgrades and building renovations, to the more complex planning and construction of a whole school. We serve other non-academic departments and support the District's service to the community and citizens of St. Charles County.

We are a service organization, dedicated to the success and satisfaction of the Francis Howell School District faculty, staff, students, and campus visitors. Our responsibilities include: maintenance, operation and improvement of buildings, groups and utility systems, and construction support.

Our staff members are our most valuable assets. Each individual is a team member who contributes to the decision-making process. We seek creative and innovative solutions to meet our customer's needs. We set high service standards and we acknowledge superior efforts and results. We promote the personal growth of our staff through education and training.

Our goal is to provide reliable and timely service. We use proven technology to improve our outcomes. We solicit feedback to help determine the quality of our service. We maintain a safe and comfortable campus environment and we attempt to exceed governmental regulations. We plan logistics and communicate with building administrators to achieve the most desirable future for our customers and our organizations.


Our Vision
As a valued partner of the Francis Howell academic and campus community, we:

  • Provide high value and quality,
  • Seek ways to continuously improve our operations,
  • Grow with the changing needs of the community,
  • Collaborate with our District colleagues,
  • Deliver exception customers service,
  • Act as respected stewards of Francis Howell's physical assets.

Our Values
As a valued partner of the Francis Howell community, we are committed to deliver exceptional customer service. Our organization values of P.R.I.D.E. are the guiding standards for how we work and are essential to achieving the level of customer service excellence the District's community deserves.

The Way We Work: P.R.I.D.E.
Partner of the Francis Howell community
Respect for each other and our District colleagues
Integrity in knowing and doing what is right
Drive Change to continuously improve
Excellence in all we do, delivering what we promise, and adding value beyond expectations

Facility Rentals

Customer Service Award Nomination


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